Shipping policy
Last updated: June 03, 2026
At Rylance Racing, we aim to provide reliable, efficient, and transparent delivery services across the United States. Please review our complete shipping guidelines below.
1. Shipping Coverage & Destinations
- We currently ship exclusively within the Continental United States.
- We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Shipping Rates
- Shipping Cost: FREE Shipping on all orders nationwide.
- Hidden Fees: $0 (No handling fees or extra charges at checkout).
3. Order Processing & Delivery Times
| Shipping Stage | Details |
|---|---|
| Order Cut-Off Time | 5:00 PM (MST - Mountain Standard Time) |
| Handling / Order Processing Time | 1 – 2 Business Days (Monday – Friday) |
| Transit / Delivery Time | 5 – 8 Business Days (Monday – Friday) |
| Total Estimated Delivery Time | 6 – 10 Business Days |
4. Tracking Your Order
Once your order is processed and handed to our freight/shipping carriers, you will automatically receive a confirmation email containing a carrier tracking number. Please allow 24 hours for tracking data to update.
5. Freight Delivery for Large Items (ATVs, Mowers, Gazebos)
Large equipment and outdoor structures may be shipped via freight delivery with lift-gate service. Freight carriers will contact you directly via phone to schedule a delivery appointment. Please ensure your contact details are accurate at checkout.
6. Address Changes & Incorrect Address
If you notice an error in your shipping address, contact us immediately at Contact@rylanceracing.shop or +1 (860) 805-6106. Address changes can only be made before the package is dispatched. Rylance Racing is not responsible for misdelivered packages resulting from incorrect shipping information entered by the buyer.
7. Damaged or Lost Shipments
- Damaged Packages: Inspect your package upon arrival. If equipment arrives visibly damaged, sign for it as "Damaged" with the driver and take clear photos. Contact us within 48 hours at Contact@rylanceracing.shop.
- Lost Packages: If your tracking indicates "Delivered" but you have not received your item, contact us within 3 business days so we can initiate a carrier search.
