Privacy policy

Last updated: June 03, 2026

At Rylance Racing (accessible from Rylanceracing.shop), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with our customer support services.

By accessing or using Rylanceracing.shop, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Business & Data Controller Information

  • Legal Business Name: Rylance Racing
  • Website: Rylanceracing.shop
  • Physical Address: 5074 Summit Blvd, Dacono, CO 80514, United States
  • Customer Support Phone: +1 (860) 805-6106
  • Customer Support Email: Contact@rylanceracing.shop

2. Information We Collect

We collect information directly from you when you interact with our store, as well as automatically when you browse our website.

A. Information You Provide Directly

  • Contact Information: Full name, email address, phone number, shipping address, and billing address.
  • Order & Transaction Details: Items purchased (e.g., lawn mowers, ATVs, go-karts, outdoor equipment, gazebos), purchase history, and shipping/delivery instructions.
  • Payment Information: Credit/debit card details, PayPal account information, or alternative payment details. (Note: All payment transactions are encrypted and processed through secure third-party payment gateways. Rylance Racing does not store full credit card numbers on its servers).
  • Customer Support Inquiries: Information and message history shared when contacting our support team.

B. Information Collected Automatically

  • Device & Usage Information: IP address, browser type, operating system, referring URLs, device identifiers, pages viewed, and access times.
  • Cookies & Tracking Technologies: We use cookies, web beacons, and pixels to enhance your browsing experience, remember shopping cart items, analyze store traffic, and optimize marketing efforts.

3. How We Use Your Personal Information

We use your personal data for legitimate business purposes, including:

  • Fulfilling Orders: Processing transactions, arranging freight/carrier shipping, sending order confirmations, and providing invoice/receipt details.
  • Customer Support: Responding to questions, handling return/refund requests, and providing technical support for outdoor machinery and products.
  • Store Optimization & Security: Enhancing website security, preventing fraudulent transactions, detecting bugs, and improving site performance.
  • Marketing Communications: Sending promotional updates, product announcements, or special offers (only if you have opted in). You may opt out at any time.

4. How We Share Your Information

Rylance Racing does NOT sell, rent, or trade your personal information to third parties for monetary gain.

We only share your information with trusted third-party service providers who assist us in operating our business:

  • E-commerce Platform: Shopify (to host our store and manage orders securely).
  • Payment Processors: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay (to process payments securely).
  • Shipping & Logistics Carriers: Freight companies and package carriers (e.g., FedEx, UPS, specialized LTL freight carriers) to deliver heavy equipment and products to your address.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental authority to protect our legal rights, property, or customer safety.

5. Data Security & PCI Compliance

We prioritize the security of your data.

  • SSL Encryption: All sensitive data transmitted between your browser and our store is encrypted using 256-bit Secure Sockets Layer (SSL) technology.
  • PCI-DSS Standard: Our store complies with the Payment Card Industry Data Security Standard (PCI-DSS), ensuring that credit card information is processed securely.

While we implement strict industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. However, we continuously update our safety protocols to mitigate risks.

6. Your Rights & Choices (US Privacy Rights)

Depending on your state of residence (including Colorado, California, Virginia, etc.), you have the following rights regarding your personal information:

  • Right to Access / Know: You can request details about the personal data we hold about you.
  • Right to Correction: You can ask us to update or correct inaccurate personal information.
  • Right to Deletion: You can request that we permanently delete your personal information, subject to certain legal obligations (such as tax/audit record keeping).
  • Right to Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any promotional email.

To exercise any of these rights, please contact us at Contact@rylanceracing.shop or call +1 (860) 805-6106.

7. Children's Privacy (COPPA)

Our website and products are intended for adults aged 18 and older. Rylance Racing does not knowingly collect or solicit personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal details, we will immediately delete the information from our servers.

8. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time to reflect changes in legal requirements or business operational practices. The updated version will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal information is handled, please reach out to us:

  • Store Name: Rylance Racing
  • Address: 5074 Summit Blvd, Dacono, CO 80514, United States
  • Phone: +1 (860) 805-6106
  • Email: Contact@rylanceracing.shop
  • Support Hours: Monday – Friday: 9:00 AM – 6:00 PM (MST)