FAQS
Frequently Asked Questions (FAQS)
Last updated: June 03, 2026
What products do you sell?
Rylance Racing offers outdoor power equipment, including residential and commercial lawn mowers, ATVs, go-karts, power tools, as well as outdoor living structures such as gazebos and pergolas.
Do you ship everywhere in the United States?
We ship to addresses within the Continental United States. We do not currently ship to P.O. Boxes, APO/FPO addresses, or Alaska/Hawaii.
How much does shipping cost?
Shipping is 100% FREE on all orders. There are no additional handling fees or surprise costs at checkout.
How long will my order take to arrive?
- Handling Time: 1–2 business days (Mon–Fri).
- Transit Time: 5–8 business days (Mon–Fri).
- Total Time: Expect your delivery within 6–10 business days.
Do I get a tracking number?
Yes. As soon as your item leaves our warehouse, an automated tracking email will be sent to the address provided at checkout.
What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.
What is your return policy?
We offer a 30-day return policy starting from the delivery date. Items must be in new, unused condition with original packaging. Return shipping is FREE, and we charge $0 restocking fees.
What should I do if my shipment arrives damaged?
If your item is damaged during transit, take photos immediately and contact our support team at Contact@rylanceracing.shop or call +1 (860) 805-6106 within 48 hours.